Privacy Policy

Last Updated: April 6, 2025

This Privacy Policy explains how Trendorra (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trendorra.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable service terms, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.

Information You Provide Directly to Us

Information you submit directly through our Services may include:

Contact details such as your name, address, phone number, and email.
Order information such as your billing address, shipping address, payment confirmation, email, and phone number.
Account information such as your username, password, security questions, and other details used for account security.
Customer service information such as details you provide in communications with us.

Some features of the Services may require you to provide this information. You may choose not to provide it, but this may affect your ability to use certain features.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use the Site, your device, browser, network connection, IP address, and interaction with the Services.

Information From Third Parties

We may obtain information about you from third parties, including service providers that collect information on our behalf, such as:

Companies supporting our Site and Services, like Shopify.
Payment processors collecting payment information (e.g., bank or card details) to process transactions.
Third-party tools that collect information when you visit our Site, open or click emails we send, or interact with our Services or ads.

Any information obtained from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services: To fulfill orders, process payments, provide notifications about your account or transactions, manage your account, arrange shipping, facilitate returns/exchanges, and improve your shopping experience.
Marketing and Advertising: To send promotional communications and show ads for our products or services. If you are in the EEA, this is based on our legitimate interest under GDPR Art. 6(1)(f).
Security and Fraud Prevention: To detect, investigate, or take action regarding fraud, illegal activity, or security incidents. If you are in the EEA, this is based on our legitimate interest under GDPR Art. 6(1)(f).
Communication and Service Improvement: To provide customer service and improve our Services.

We use cookies on our Site. For details about the cookies used by our Shopify store, visit Shopify's Cookie Policy. You can usually configure your browser to remove or reject cookies, but doing so may impair some features or functionality of the Services.

How We Disclose Personal Information

We may share personal information with third parties under the following circumstances:

Service providers performing services on our behalf (e.g., IT support, payment processing, data analysis, order fulfillment).
Business and marketing partners for advertising purposes.
Affiliates or within our corporate group for operational purposes.
Legal obligations or business transactions (e.g., mergers, compliance with legal requests).

Categories of personal information disclosed may include identifiers, commercial information, internet activity data, and geolocation data. We do not use or disclose sensitive personal information without your consent.

Third-Party Sites and Links

Our Site may link to third-party websites or platforms. These are governed by their own privacy policies and terms. We are not responsible for their practices or content.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us for removal.

Security and Retention

While we take measures to protect your information, no system is 100% secure. We retain personal information only as long as needed to provide the Services, fulfill legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights under data protection laws, including:

Access to and knowledge of what data we hold.
Deletion, correction, or portability of your data.
Objection to or restriction of data processing.
Withdrawal of consent where applicable.
Appeal of a refusal to exercise a data right.

To exercise any of your rights, contact us using the details below. You may be asked to verify your identity. We do not discriminate based on the exercise of these rights.

Complaints

If you have concerns about how we handle your data, please contact us. You also have the right to contact your local data protection authority, especially if you are in the EEA.

International Users

Your data may be transferred outside your country, including to the U.S. We use mechanisms such as Standard Contractual Clauses to ensure data protection compliance.

Contact

If you have questions or would like to exercise your rights, contact us at:

Email: trendorra@outlook.com
Address: Medyalis, FL 32822, United States